Contact Us
Foothill Transit Customer Service Representatives are ready to help you.
Please contact us with any comments or questions, including Lost and Found requests and ADA-related comments.
You can reach us by phone, email, fax, mail, or social media. Please note that we cannot guarantee immediate responses on social media. You can also speak with us in person at our Transit Stores — click here for locations and hours.
Phone
800-RIDE-INFO (743-3463)
Hearing-impaired and TDD/TTY users may use California Relay Service (CRS) – Dial 711 and ask to be connected to 800-743-3463
Monday–Friday 7am–9pm
Saturday 10am–8pm
Sunday 11am–6pm
Phone hours may change on holidays. Click here to subscribe to Rider Alerts, and get notified when changes happen.
Security-related concerns can also be submitted with the Watch app or by text to 626-243-7322. You can find more information at foothilltransit.org/watch.
Fax
100 S. Vincent Ave., Suite 200
West Covina, CA 91790
For public records requests, please email recordsrequest@foothilltransit.org.
Title VI
If you believe you have been subjected to discrimination under Title VI, you may file a Title VI Complaint Form with Foothill Transit attn: Customer Comments at 100 S. Vincent Ave., Suite 200, West Covina, CA 91790. To request more information on Foothill Transit’s Title VI Program, please call 1-800-743-3463. More detailed information about your Title VI rights are available at Your Rights.
ADA
Foothill Transit is committed to ensuring that no person is denied access to its services, programs, or activities on the basis of their disabilities, as provided by title II of the Americans with Disabilities Act of 1990 (“ADA”). If you need to make an ADA-related complaint, please use this ADA Complaint Form. More detailed information about your ADA rights are available at Your Rights.
Reasonable Accommodation Requests
Please complete this form to request a reasonable modification of Foothill Transit’s bus services. Submit the completed form to the Reasonable Modification Coordinator via email at reasonablemods@foothilltransit.org, via fax at 626-931-7310, or via mail at 100 S. Vincent Ave, Suite 200, West Covina, CA 91790.